Our technical team will help set up your entities, departments, and personnel within the application.
Training
Training consists of general instruction on how to use the application and solution-specific training covering key processes, documentation, and reporting related to your implemented solution.
Implementation assitance (co-sourcing)
Our team of functional experts will assist your team in implementing the application in a live environment, providing guidance, advice, and materials. This service is available under a defined scope of work and a set number of hours.
Customer service
Our customer service team is available during office hours to address any technical issues related to the application. A technical and functional expert team may be engaged to resolve more complex issues.